Privacy policy.
How JBC Windows Ltd handles the details you give us. Short version: we use them to reply to you, and nothing else.
Who we are. JBC Windows Ltd, company number 16484753, registered in England and Wales, based in Wallington, Surrey SM6. Email jbcwindowsltd@gmail.com, phone 020 3576 1829.
What we collect
When you use the quote form, call, email or WhatsApp us, we receive the details you choose to give: your name, phone number, email address, postcode, a description of the work and any photos you send.
Why we use it
To reply to your enquiry, arrange a visit, prepare a quote and carry out the work. Our legal basis is taking steps at your request before entering a contract, and then performing that contract. We do not add you to mailing lists and we do not sell or pass your details to anyone else.
Who processes it
Quote-form messages are delivered to our email inbox by a form-delivery service, and our website is hosted by Vercel. Both handle the data only to deliver it to us. Calls and messages go to the phone numbers shown on this site.
How long we keep it
Enquiries that do not lead to work are deleted within 12 months. Records of completed work are kept for 6 years for guarantee, insurance and accounting purposes.
Cookies
This site sets no tracking or advertising cookies. Fonts are loaded from Google Fonts, which may record your IP address when the font files are fetched.
Your rights
You can ask to see, correct or delete the information we hold about you at any time by emailing jbcwindowsltd@gmail.com. You can also complain to the Information Commissioner's Office at ico.org.uk.
Last updated 15 November 2026.
